Energa Operator is the first Distribution System Operator in Poland whose telecommunications system, together with the TETRA system, meets the requirements of the NC ER European Commission network codes. Energa Operator has just completed work related to the adaptation of the dispatch communication system to these standards. The codes define the requirements for crisis situations and the rules related to the reconstruction of the energy system after a possible extensive failure.
The dispatching system operating in Energa Operator consists of: a telephone subsystem based on telecommunications servers, a radio subsystem for cooperation with the TETRA radiocommunication network, a subsystem for recording and archiving telephone and radio calls, dispatcher consoles and dispatcher tablets, enabling dispatchers to have mobile communication.
As part of the modernization works, 77 dispatch consoles, headsets and footswitches for PTT (Push-To-Talk) radio connections were replaced with the latest version. New dispatch consoles with a dispatcher application enable quick access to telephone, radio and other functionalities provided by the integrated communication system. As part of the modernization, statistical and billing software was also adjusted to the requirements of NC ER network codes. The modernization works were carried out by DGT.